Shipping and Order Processing
Below is our most current shipping policy for orders placed on-line. However, we really try to accommodate our customer's special shipping needs. We understand "last minute" and "emergency" situations. If our standard shipping policies won't get your package to you in time, please call. We'll do our best to get your package shipped when you need it, if at all possible.
Items requiring engraving or jewelry with customized colors require up to two additional days. If you need a customized item by a certain date, please call Customer Service at (888) 201-5801.
Our customer service operators are available during our normal business hours. If it is after hours, please leave a voice message or email and an after hours representative will contact you as soon as possible. You may also email us questions to customerservice@moljewelry.com.
Packages shipped using our Standard Delivery (Ground Shipping) will most likely be received within 7-10 business days. Weekend orders are processed on the following Monday (or the next business day when Monday is a holiday). Standard shipping can take even longer during the Holiday season or other busy times of the year. However, we also offer Express Delivery for an additional charge (see details below).
If you need a package sooner than 7 days but do not need it shipped with Express Delivery, please contact our Customer Service at (888) 201-5801 or by email at customerservice@MOLJewelry.com. Sometimes we can get your delivery to you sooner. We do our best to accommodate special requests if we can.
| Shipping Fees | | Orders up to $15.00 | $7.50 | | $15.01 to $25.00 | $8.00 | | $25.01 to $40.00 | $8.50 | | $40.01 to $65.00 | $8.95 | | $65.01 to $85.00 | $8.95 | | $85.01 to $125.00 | $8.95 | | $125.01 to $150.00 | $8.95 | | $150.01 and up | 10.00% |
|  *For Orders Over $125
Limited time offer
Continental U.S. onlyPlus receive a free gift | |
Ground shipments are sent U.S. Postal Service, UPS Ground, or Fed Ex. Ground. There is an additional $20 surcharge for orders shipped to Alaska (AK) or Hawaii (HI).
We are able to ship to P.O. Boxes, and APO Addresses. If you are having difficulties checking out, please contact us at 888-201-5801. Some items are available to ship to Canada and the UK. Please feel free to email us or contact us by phone to check on product availability to your address.
Express Delivery
Express Orders require up to one business day to be processed. Items that are in stock are then shipped based on your selected Express Service.
This means orders received on Friday may not be processed until the following Monday (or next business day if Monday is a holiday). Unless you call to make special arrangements and pay additional shipping fees, we do not ship on weekends and we do not ship for weekend delivery.
Please remember that items requiring engraving or jewelry with customized colors require up to two-five additional days depending upon the item.
If you need to receive an order by a certain date, please contact our Customer Service at
(888) 201-5801 or by email at customerservice@MOLJewelry.com. Sometimes we can get your delivery to you sooner. We do our best to accommodate special requests if we can.
| Express Shipping Service Options and Fees | | Express (3-5 Business Days) | Standard Shipping Fee plus $8.00 | | Air Express: 2 Business Days | Standard Shipping Fee plus $10.00 | | Air Express: Next Business Day | Standard Shipping Fee plus $20.00 |
Express Orders are shipped via a shipping company such as Federal Express, UPS or DHL. Orders shipped with Express delivery are subject to the same shipping charges as standard delivery plus an additional service charge as indicated in the table above.
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